Head of Portfolio & Accountability Management

Head of Portfolio & Accountability Management

Brand: HSBC

Area of Interest: Technology

Location: London, GB, E14 5HQ

Work style: Hybrid Worker

Date: 28 Jan 2026

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Head of Portfolio & Accountability Management (PAM).

You'll play a key part in shaping how we plan, manage and evolve our Global Technology workforce to meet business opportunities within UK Technology Finance & Workforce Management function of Group Chief Information Office (GCIO) Chief Operating Officer (COO).

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Provide effective portfolio governance and oversight
• Support CIO with Business and Transformation leads to prioritise and schedule programme delivery
• Hold GCIO programme managers to account throughout the programme delivery
• Ensure active financial and benefit management
• Establish and maintain strong collaboration with 2LOD and 3LOD
• Maintain close control over the Portfolio's hierarchy and change inventory
• Adhere to Group standards (e.g. Change Framework) and work with central PAM to roll out additional standards as required
• Actively seek out opportunities for efficiencies across the portfolio

To be successful in this role you should meet the following requirements:

• Demonstrable experience in managing significant financial and resource plans, organisational transformation, and project portfolio management within Technology function, with a track record of driving results in complex, matrixed organisations
• Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks
• Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
• Strong analytical and problem solving skills, with the ability to synthesize complex information and make data driven decisions to drive business outcomes
• Ability to translate technology strategy and align and manage accountabilities accordingly
• Deep financial and commercial awareness
• Ability to manage and mitigate operational risk effectively
• Ability to develop and maintain long term relationships with highly critical stakeholders internally and externally

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: