Head of PMO

Job Advert

Job Title: Head of PMO

Company: Evolution Money

Location: Manchester City Centre

Job Type: Full-time

Basic Salary: up to £85,000 pa

About Us

Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long term financial well being. Through innovative and purpose driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions.

The Role

As our Head of PMO, you'll be accountable for leading the Project Management Office, Product Roadmap delivery and overseeing the end to end product lifecycle across the company. You'll ensure that change delivery, strategic programmes, governance and the project & product roadmap are aligned to corporate strategy, regulatory obligations, customer outcomes, and commercial performance.

You'll provide leadership to the Project Managers, Product Owners, Business Analysts, and cross functional delivery teams-ensuring a unified approach to prioritisation, investment planning, and product development.

Key Responsibilities

• Define and lead the PMO strategy, standards, frameworks, and governance for programmes and projects.
• Own the Change Delivery framework and audit adherence, ensuring full alignment with corporate strategy, risk appetite, and regulatory requirements (e.g., FCA, PRA, GDPR, Consumer Duty, ICO etc).
• Provide reporting, insight, and challenge to the Executive and Board Committees.
• Ensure effective financial management of the change portfolio, including budgeting, forecasting, and benefits realisation.
• Lead the Product Ownership function, including origination, servicing, collections, retention, and digital channels.
• Own the product roadmap, ensuring transparency, stakeholder alignment and clear prioritisation criteria.
• Ensure Product Owners define customer centric product visions, value propositions, OKRs, and clear backlogs.
• Drive innovation and optimisation in the mortgage product experience, collaborating with risk, compliance, underwriting, operations, technology, and commercial teams.
• Oversee delivery of large scale transformation projects/programmes (e.g., core system upgrades, digital mortgage journeys, regulatory change, data initiatives).
• Ensure predictable, high quality delivery by embedding best practices in project management, Agile delivery, and hybrid governance.
• Resolve cross programme dependencies, risks, resource conflicts, and delivery bottlenecks.
• Lead, mentor, and develop PMO staff, Product Owners, and Analysts.
• Build strong communities of practice in change delivery and product management.
• Champion a culture of transparency, continuous improvement, customer first thinking, and cross functional collaboration.
• Ensure all delivery and product activities meet regulatory and operational resilience requirements (e.g., Consumer Duty, SMCR, data governance, operational resilience impact tolerances).
• Maintain robust controls around project execution, product releases, vendor delivery, and change management.
• Oversee audit responses, ensuring findings are addressed promptly.
• Act as the senior point of contact for the Executive team on matters relating to project performance and product roadmap decisions.
• Collaborate closely with Technology, Risk, Compliance, Mortgage Operations, Finance, and Customer Experience functions.
• Provide clear and influential communication across business areas.
• Coordination of the R&D process & obtaining required information
• Coordination of the IT roadmap & cascade to the business
• Coordination of the company change management procedure policy & reviews

Qualifications (minimum)

• Proven senior leadership across PMO, change delivery, or product management in a regulated financial services environment.
• Strong understanding of UK mortgage products, processes, customer journeys, and the regulatory landscape.
• Experience managing large change portfolios and complex, multi year programmes.
• Demonstrable expertise in both Agile and traditional delivery methodologies.
• Strong financial acumen including forecasting, prioritisation, and benefits management.
• Excellent communication, influencing, and executive stakeholder management.
• Ability to multi task and deliver multiple projects on an ongoing basis

Desirable

• Experience in digital mortgage transformation, automation, and data driven decisioning.
• Knowledge of emerging fintech trends and mortgage innovation.
• Experience managing third party vendors or system integrators.
• Professional certifications (e.g., MSP, Prince2, Agile/Product Owner, SAFe, APM).

Here's what you'll get back

• Up to 27 days' annual leave + Bank Holidays
• Your birthday off, every year!
• Private Medical Insurance
• A contributory pensions scheme, matched up to 5%
• Long Service Awards
• Cycle to work scheme
• Life Assurance

Company Culture

Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.

We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected. We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role. Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it:

Evolution Money is a Disability Confident Committed employer. We offer interview to anyone with disability who meets the minimum criteria for the role.