Head of Payments

Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. Our platform supports creators with the tools they need to connect and monetise their audience in a scalable way.

We don't see payments as just necessary infrastructure. At Fanvue, we see Payments as a fundamental opportunity and tool for growth.

As we continue to scale aggressively, we're looking for a world-class Head of Payments to lead our payments function. This is the opportunity for someone to own the end-to-end global payments strategy at Fanvue, architecting systems that scale, optimising for conversion, managing Global Strategy, and driving innovation in a function that is core to our product and user experience.

This is a unique opportunity to shape a high-volume, global payments engine with strategic influence across product, operations, compliance, and finance.

What You'll Do:

Strategic Payments Leadership and Growth

• Own the payments roadmap and strategy for Fanvue, reporting directly to the CEO
• Treat payments as a growth lever, not a cost centre
• Drive improvements in success rates, checkout UX, and coverage of local APMs
• Architect a future-proof, resilient payments infrastructure that supports scale and redundancy
• Deeply understand our existing stack, the data that sits behind it, and work to push it further forward

Optimisation & Execution

• Drive the conversion rate of global payments, optimising routing, acquirers, retry logic, fallbacks, APMs
• Handle key relationships across payments with third parties
• Collaborate closely with Engineering and Product to execute on roadmap priorities

Risk, Compliance & Collaboration

• Work with the Head of Fraud to proactively identify and manage risk
• Partner with our CFO to ensure clarity and accuracy around reconciliation and fee tracking
• Stay ahead of regulatory changes in payments and implement them accordingly
• Document internal payments processes and ensure transparency cross-functionally

Who You Are:

• 5-10+ years in high-scale online payment processing. Ideally, experience seeing a business through significant scale as part of this function. Ideal experience having worked with a marketplace or platform.
• Deep domain expertise in online global payments, including acquirer relationships, APMs, regulatory considerations, and consideration for High Risk Payment Processing.
• Strong working knowledge of High Risk Payment Processing, the nuances, the regulatory landscape, and near-term future developments.
• Strong and capable with Data analysis, notably on all payments KPIs.
• A comprehensive understanding of the underlying technical infrastructure that underpins the European and US payments systems.
• Experience leading small to medium teams in the context of payments.

Why Join Fanvue?

• The opportunity to shape and be a leading figurehead in the Payments strategy of a high-growth platform at the forefront of the creator economy
• Competitive salary, equity, and benefits package
• A role and environment that regards the work on payments as one of the most fundamental to success and growth
• The chance to work with a talented, mission-driven team dedicated to empowering creators worldwide
• A culture that values innovation, ownership, transparency, and speed
• Unlimited holiday
• Remote working
• Flexible hours, according to the times you perform best
• Budget for growth and wellbeing