Head of Partnerships - Buying

About us:

Buyagift and Red Letter Days are the UK's leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.

Head of Partnerships (Buying)

Reporting to : Commercial Director

Location

London Hybrid Full-time

Buyagift.co.uk and Red Letter Days (Part of the Moonpig Group)

Introduction

Are you a strategic commercial leader with a passion for experiences, travel, and building high-impact partnerships? Do you thrive in fast-paced, growth-focused environments and love leading dynamic teams? If so, we'd love to hear from you.

We're looking for a Head of Buying to join our Commercial leadership team at Buyagift.co.uk , the UK's leading provider of experience gifts and part of the Moonpig Group. This is an exciting opportunity to lead the sourcing and development of our experience categories, with a strong focus on contracting new business across the experiences and travel trade industry, and managing a team of talented Category Managers.

About the Role

Reporting to the Commercial Director, Experiences, you'll be responsible for driving the strategy and execution of our buying function. Your mission will be to grow and diversify our supplier base, enhance our product offering, and ensure we maintain our market-leading position by offering the most compelling and exclusive experiences across the UK.

You will lead a team of Category Managers and work cross-functionally with our merchandising, trading, marketing, and product teams to deliver exceptional customer propositions and meet ambitious commercial targets.

• Contract New Business: Proactively source, pitch, and negotiate with new suppliers across the experience and travel trade industry, identifying exclusive and scalable partnerships that elevate our customer offering.
• Category Leadership: Own and optimise the buying strategy across multiple categories including short breaks, adventure, wellness, food & drink, and more.
• Team Management: Lead and inspire a high-performing team of Category Managers. Foster a culture of accountability, innovation, and continuous development.
• Supplier Relationship Management: Build deep and collaborative relationships with key suppliers. Drive joint business planning, exclusive offers, and innovation.
• Commercial Performance: Deliver against revenue, margin, and customer experience KPIs. Use data to identify trends and shape decision-making.
• Customer-Centric Product Development: Work closely with marketing and product teams to ensure we deliver the right experiences to the right customers at the right time.

• Proven experience in a senior buying, contracting or commercial role within the experience gifting, leisure, or travel trade industry.
• A track record of contracting new suppliers and building strong, scalable commercial partnerships.
• Strong negotiation and commercial acumen, with the ability to deliver significant margin improvements.
• Experience managing and developing high-performing teams.
• Strategic thinker with a bias for action - you're comfortable rolling up your sleeves to get things done.
• Confident communicator who can influence internal and external stakeholders at all levels.
• Data-driven mindset with a passion for delivering excellent customer experiences.

We live by our company core purpose of Delivering Happiness - Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.

Our mission

For everyone in the UK to create unique memories that last a lifetime

Our vision

To be the most trusted platform in the UK gift experience market

Our Commitment to Equality, Diversity and Inclusivity

We're committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We're proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.