Head Of Operations

# Vacancies Head Of Operations Job Introduction Head of Operations - Hospitality & Catering We are seeking an experienced professional to lead a high-volume hospitality and catering operation within a modern workplace.This is an exciting opportunity for a commercially focused hospitality professional to take ownership of a large-scale operation, driving service excellence, financial performance and team development. The successful candidate will work closely with senior stakeholders to deliver an exceptional hospitality experience across a busy and diverse environment. Key Responsibilities Oversee the day-to-day operations of a large, multi-faceted hospitality and catering operation. Lead and develop a team of direct reports. Work closely with the Head Chef to drive business performance, service standards and culinary excellence. Take ownership of financial reporting, budgets, cost control and overall commercial performance. Collaborate with other General Managers and senior operational leadership to share best practice and achieve business objectives. Deliver exceptional client service, maintaining strong relationships with key stakeholders. Oversee high-volume hospitality services and premium events, ensuring consistently high standards of delivery. Attend a minimum of one evening event per week, supporting the delivery of high-calibre hospitality experiences. Identify opportunities to improve operational efficiency, develop teams and drive revenue growth.We are looking for a confident, hands-on operational leader with a strong background in high-volume hospitality, contract catering or large-scale commercial catering environments. The ideal candidate will have: Experience managing a large, complex hospitality or catering operation, with the scale and pace of a major corporate site, stadium or similarly high-volume venue. A proven track record in financial management, including budgets, cost control, reporting and commercial performance. Experience leading multiple teams and managing senior direct reports. A strong understanding of both front-of-house hospitality and food service operations. Experience delivering premium hospitality and high-profile events within a busy, demanding environment. The ability to build strong client relationships and work effectively with senior stakeholders. A proactive, commercially minded approach, with the ability to balance operational excellence with outstanding customer service. Candidates currently operating as a Deputy General Manager, Senior Operations Manager or General Manager within a large-scale hospitality or contract catering environment are encouraged to apply. Apply now for the opportunity to lead a significant hospitality operation in a modern, high-profile environment. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and familiesApply+ OpenStreetMap contributors Head Of Operations Salary Competitive Frequency Annual Job Reference compass/TP/105989/233782 Contract Type Full Time Closing Date 19 November, 2026 Job Category HR Business Unit Compass Group Location Manchester, United Kingdom Posted on 20 October, 2026