Head of Membership Growth & Experience (Hybrid - London)

Ciarb is seeking a Head of Membership to provide strategic and operational leadership for its membership function in London, combining hybrid office work with remote elements. You will drive the member experience, growth, retention and value delivery across the membership lifecycle, collaborating with global branches and internal teams.

You will lead the membership strategy, manage budgets and CRM operations, and champion continuous improvement through data insights, governance and employee