Head of IT & Transformation

Head of IT & Transformation - East Manchester

Our client is seeking a strategic and forward-thinking Head of IT & Transformation to lead the evolution of their digital systems, technology infrastructure, and business processes.
This pivotal role blends technical leadership with organisational change - driving smarter, more efficient operations and enabling future growth across the business.

Reporting to the Business Operations Director, you will lead a multi-disciplinary internal IT team and collaborate closely with senior stakeholders to deliver a transformation roadmap that modernises systems, enhances automation, and supports long-term scalability.

Key Responsibilities Technology & Systems Leadership

• Lead and develop the internal IT function to deliver a reliable, secure, and scalable technology environment.
• Oversee the evolution and optimisation of key business systems, including ERP, WMS, and automation platforms.
• Manage technology partners, vendors, and service providers to ensure value and performance.
• Define IT strategy and infrastructure improvements that align with business goals.

Business & Digital Transformation

• Design and deliver a transformation roadmap focused on operational efficiency, automation, and innovation.
• Identify and implement process improvements supported by digital tools and data insights.
• Champion the integration of emerging technologies (e.g., AI, analytics) to drive smarter decision-making.
• Collaborate across departments to ensure technology solutions support business priorities.

Change Leadership & Adoption

• Drive digital adoption through effective communication, training, and engagement.
• Foster a culture of continuous improvement and innovation across the organisation.
• Act as a trusted advisor to senior leaders, guiding them through digital and operational change initiatives.

Experience & Skills

• Proven experience leading IT and digital transformation within supply chain, manufacturing, or wholesale environments.
• Strong understanding of business processes and how technology drives efficiency and growth.
• Hands-on expertise with ERP systems (e.g., SAP, Dynamics, NetSuite).
• Excellent leadership, stakeholder engagement, and change management skills.
• Ability to build, mentor, and inspire high-performing IT and transformation teams.

Benefits

• Hybrid working with flexible hours
• Pension scheme
• Health cash plan
• Free onsite parking