Head of IT - Retail - ref 1270

Head of IT - reporting to board and working with dedicated Programme Manager

Retail

Qualifications

Ind Std

Skills

IT Strategy/Commercial acumen/Delivery management/

Contact number

Dis personal bonus of up to 30%

Additional Benefits

Co profit share

Region

Nottinghamshire

Description

Job title: Head of IT
Location: Nottingham (hybrid)
Salary: c.£200,000 per annum plus bonus
Job type: Permanent, 2 year fixed term contract

Head of IT Nottingham c.£200,000 plus bonus

Our client is a highly successful international business with a loyal global customer base and a long term outlook. They make decisions for lasting success rather than short term gains.

They're looking for a Head of IT to take overall responsibility for their global IT and customer technology capability. It's a broad and genuinely senior remit covering the core technology estate, information security, a major systems improvement programme and the customer facing digital platforms. The role reports to the Chief Operating Officer.

The role

• Lead the development of the global IT and digital capability, meeting or exceeding what the business needs in a secure, compliant, efficient and scalable way
• Build and deliver a clear global IT plan that delivers value for money
• Act as advisor to the senior leadership team on all matters of technology and information security
• Lead and develop a team of senior managers across information security, IT operations, customer technology and IT procurement and vendor management
• Support and coach the Senior Programme Manager and their team of project managers and business analysts to deliver a global systems improvement programme on scope, time and budget
• Own the stability and support of the customer facing websites and digital platforms and lead the web technology team who build them
• Keep technology risks and mitigation under continual review, including disaster recovery
• Ensure effective governance of the IT function, including ways of working and controls
• Develop an information security strategy that continually improves security posture against industry best practice
• Drive value from technology spend using a lean, zero based approach

About you

• An experienced senior leader capable of leading a large change programme and bringing people with you
• Highly knowledgeable in infrastructure, networking, cloud technologies and service delivery
• A collaborative communicator who can explain complex scenarios in plain English to any audience
• An open minded, evidence based decision maker
• Astute and organised, with the ability to spot what matters and act on it
• Someone who develops outstanding people, sets clear goals and keeps score

How success is measured

• Core KPIs in line with agreed benchmarks, including P1 issues resolved within 8 hours and help desk issues closed by the next working day
• Systems improvement programme milestones met within the agreed spend
• Department spend managed as a percentage of sales

Culture

This is a values led business where people are expected to understand what the organisation needs, look for ways to do better and get on with doing the right thing.

Package

• Company bonus scheme
• Matched contributory pension
• Generous holiday allowance and wider staff benefits