Head of Investment Governance - Chief Operating Office

Overview

Director - Chief Operating Office and Operations - Investment Governance Head. Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. Citi is a global organisation that partners with clients to responsibly provide financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965 and is the Citibank Europe Plc Headquarters.

Team / Role Overview: This Director-level role is responsible for facilitating prioritization, monitoring, and reporting of strategic initiatives and technology investments under the Chief Operating Office (COO) & Operations. Reporting to the Head of BE&GI, you'll lead a niche team focused on disciplined execution, portfolio transparency, and outcome-driven delivery across the investment book of work. The successful candidate brings expertise in investment process facilitation, change portfolio formulation, and executive communication-working closely with stakeholders-with strong financial acumen, a control mindset, and the ability to coach and develop a high-performing team.

Governance & Oversight

• Conduct ongoing, detailed analysis of portfolio performance, expense reviews, benefit tracking, and compliance with investment guidelines across the COO investment portfolio (supporting governance of $500MM+ annually).
• Partner with investment sponsors, Business Execution leads, and Technology & Change leads to drive informed decision making, accountability, and timely risk escalation.
• Build and enhance end to end transparency and controls across the investment lifecycle-ensuring accuracy, completeness, and timeliness of data, reporting, and governance artifacts.
• Identify control and process gaps (e.g., manager oversight, portfolio construction, estimation governance) and drive remediation to closure with accountable owners.
• Lead the annual budget cycle activities for Operations in partnership with Business Heads, Technology, and Operations Change Leads-consolidating a comprehensive Book of Work and enabling prioritization aligned to strategy and investment appetite.

Stakeholder Management

• Engage as a trusted partner to senior stakeholders across Operations, Technology, Risk, Finance, and Compliance-facilitating clear decisions through data-led insights.
• Produce executive-ready materials (e.g., for senior management committees and forums) with clarity and precision to support strategic decision-making and transparent progress reporting.

Operational Excellence

• Help simplify and standardize governance standards and processes across Operations, aligned to enterprise/Citi Standards and best practices; ensure robust business cases with clear outcomes, defined benefits, and measurable KPIs for comparability and prioritization.
• Support consistent tracking and reporting of program delivery, associated spend, risks to delivery, and benefits realization across the Operations investment portfolio.
• Coordinate the development and maintenance of standardized processes, documentation, controls, and quality metrics; drive continuous improvement across tooling and reporting.

Portfolio Planning & Analytics

• Build and maintain portfolio views, dashboards, and analytics to enable scenario planning, benefits tracking, building transparency across the portfolio, and variance analysis.
• Perform ad hoc deep dives (e.g., benefits realization, cost drivers, delivery risks) and translate findings into compelling, actionable recommendations.

What we'll need from you

• Significant relevant experience, with specific expertise in large scale investment and portfolio governance in banking
• A strong understanding of financial, audit and governance processes as they relate to technology investment
• Demonstrated results working in a matrixed organization structure.
• Demonstrated ability to think strategically, analytically, and creatively problem solve.
• Ability to build positive cross-functional relationships.
• Demonstrated success in managing deliverables within aggressive timeframes; ability to cope under time pressures
• Demonstrated success in managing large, complex budgets / financials
• Excellent oral and written communications skills, ability to compellingly present & persuade.
• Proven track record of team coaching and development.
• Ability to plan and develop, lead initiatives.

What we can offer you

By joining Citi Dublin, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week). You will receive a competitive base salary (annually reviewed) and a range of benefits.

All Citi colleagues are expected to adhere to Citi's policies and standards. Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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This job opening is for an existing job vacancy.