Head of Immigration

About us

Borderless is simplifying the complexity of global immigration, starting with the UK.

Immigration is one of the most important - and most broken - systems in the global economy. It's shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.

Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.

Backed by Entrepreneur First and Backed.VC, we're already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.

Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.

Role overview

This is a pivotal leadership position designed to cement Borderless as a top-tier immigration authority and a trusted partner for enterprise-level organisations. You will serve as our most senior expert, providing strategic guidance to high-stakes customers while mentoring our team of Immigration Advisers to ensure excellence across all casework.

What you'll be doing

• Act as the final point of authority and sign-off for complex immigration matters, providing the decisive expertise required for high-stakes cases.

• Drive net revenue retention and customer loyalty by ensuring every client receives expert-led, accurate, and strategic immigration guidance.

• Lead, mentor, and upskill the Immigration Adviser team, ensuring they remain at the forefront of Home Office regulations and industry best practices.

• Support the sales and customer success teams by joining enterprise account calls, building immediate credibility with large-scale organisations.

• Represent Borderless as a thought leader by running webinars and producing insights that translate complex legislative changes into actionable business advice.

• Collaborate with senior leadership to refine our immigration function's structure and operational strategy as we scale upmarket.

Who You Are

• Extensive senior-level experience within a reputable law firm or directly within the Home Office, specifically focused on UK immigration.

• Active IAA accreditation with a deep understanding of the current regulatory landscape and compliance requirements.

• Proven leadership capabilities, with the confidence to take full accountability for complex legal decisions and team performance.

• A track record of supporting corporate clients and the ability to build trust with senior stakeholders in large organisations.

• Exceptional communication skills, capable of translating technical legal nuances into clear, commercially minded advice for customers and internal teams.

• A proactive mentoring style, with a genuine interest in developing the talent and technical expertise of junior colleagues.

Interview Process

• 30 minute mock interview with talent

• 45 minute interview with the hiring manager

• 60 minute final onsite interview

Benefits

• 3 days in office, 2 days remote
• Monthly company in office lunches
• Monthly company team events
• Annual offsite (our last one was in Palma!)
• Comprehensive private medical insurance.

Holidays & Remote Work

• 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays
• 1 week work from anywhere policy

Growth & Development

• £500 annual Learning & Development budget
• 6 month performance reviews and promotion opportunities

Equipment & Other Perks

• Laptop, peripherals - whatever you need to work effectively
• Cycle To Work scheme
• Employer contributions via Smart Pension
• Gym in Shoreditch Exchange
• Onsite Barista