Head of IDNO Operations

We are seeking a Head of IDNO Operations to join our team in a home-based role, with regular travel for internal and external meetings. The position offers a hybrid working model, with travel as required to support operational delivery, stakeholder engagement, and business needs.

Head of IDNO Operations Here's what you'll be doing

Lead the operational excellence of E.ON's IDNO business, ensuring safe, compliant and high-performing networks that support sustainable growth and exceptional customer outcomes.

To lead and continuously improve the operational capability of E.ON's IDNO business. Accountable for asset adoption, network operations, compliance, and lifecycle performance, ensuring safe, efficient and fully compliant delivery of IDNO services from energisation through to long-term operation.

This role will work in partnership with the Sales & Commercial leadership translating commercial wins into successful operational outcomes, ensuring smooth handover, high-quality asset adoption, and best-in-class ongoing network management

Key Responsibilities

• Lead and develop the multidisciplinary IDNO Operations team, creating a scalable operating model that supports business growth and embeds a high-performance, safety-first culture.
• Oversee all operational activities, including asset adoption, network operations, asset management, regulatory compliance and land rights, ensuring safe, efficient and compliant delivery.
• Accountable for the adoption, energisation and lifecycle performance of network assets, ensuring technical standards, design assurance and land rights are effectively managed.
• Define and deliver strategies for network operations, maintenance, reliability, resilience and incident management to ensure security of supply.
• Ensure compliance with Ofgem licence obligations, industry codes and safety regulations, maintaining robust governance, risk and audit frameworks.
• Provide executive leadership for operational performance, acting as the senior escalation point for critical issues and ensuring delivery of customer commitments and service excellence.
• Own operational budgets, financial planning and performance reporting, driving cost efficiency, asset value and delivery of DUOS billing and reconciliation activities.

What we need from you

Key Skill Requirements

• Extensive experience within regulated electricity distribution networks, with expertise in asset adoption, network operations and asset lifecycle management.
• Strong knowledge of electricity distribution licence obligations, industry codes, regulatory compliance and governance, with experience of leading audit, risk and compliance frameworks.
• Proven track record of delivering operational excellence, driving cost efficiency and maximising asset value while balancing commercial and customer outcomes.
• Demonstrated ability to build and influence strategic relationships with regulators, DNOs, ICPs, customers and other key industry stakeholders.
• Excellent communication, negotiation and presentation skills, with the ability to engage effectively at executive and external stakeholder level.
• Proven leadership experience in building and developing high-performing teams, fostering accountability, continuous improvement and a strong safety-first culture.
• Commercially astute with strong financial planning, budgeting and performance management experience.
• Proficient in Microsoft Office applications and CRM/business management systems.

Here's what you need to know

At E.ON, we recognise and reward talent with a comprehensive benefits package, including:

26 days holiday plus bank holidays each year

Company Car or car cash allowance

Private Medical Cover for you and your immediate family.

Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years)

Excellent parental leave allowance

Access to our award-winning Flexible Benefits package, including the option to buy up to 10 additional holiday days per year

Exciting career development opportunities, with open-access talent networks that support learning, skill-building, and career progression at every stage

• Award-Winning Workplace- We're proud to be named aSunday Times Best Place to Work 2025and theBest Place to Work for 16-34-year-olds.
• Outstanding Benefits- Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
• Flexible & Family-Friendly- Our industry-leading hybrid and family-friendly policies earned us double recognition at thePersonnel Today Awards 2024. We're open to discussing how flexibility can work for you.
• Inclusive & Diverse- We're the only energy company in theInclusive Top 50 UK Employers. We're also proud winners ofBest Employer for WomenandHuman Company of the Year-recognising our inclusive, people-first culture.
• Support at Every Stage of Life- We'reFertility FriendlyandMenopause Friendlyaccredited, with inclusive support for everyone.
• Accessible & Supportive-Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the roleand will make any adjustments needed during the process.
• Invested in Your Growth- From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way.

At a glance

Reference no.: 245248 Closing date: 15/07/2026 Salary: Competitive salary + benefits package

Get in touch

For more information about this role please contact .

About us

E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.