Head of HR

Head of Human Resources

• Vale of Glamorgan / Hybrid Working
• Salary: £49,217 - £53,148
• Full-time, Permanent

Hoop Professional Services are delighted to be exclusively partnering with a truly special organisation in South Wales to recruit a Head of Human Resources. This is a fantastic opportunity for an experienced, values-led HR professional who is looking for a role where they can genuinely make an impact. This is a varied, hands-on role suited to somebody who enjoys balancing strategic people initiatives with operational HR leadership. You'll work closely with the Director of People Services, leading a supportive HR team while helping to shape engagement, culture, leadership development and organisational effectiveness across the wider organisation. This role would suit somebody who enjoys visibility, relationship building and being part of the day-to-day life of an organisation-somebody approachable, collaborative and genuinely passionate about people. The Role You'll oversee the full employee lifecycle and support a wide range of people-focused initiatives, including:

• Leading and supporting the HR team
• Supporting with complex employee relations matters
• Driving engagement and culture initiatives
• Embedding leadership and development programmes
• Supporting organisational development projects
• Reviewing staff feedback and helping turn insight into action
• Working closely with managers and stakeholders across the organisation
• Helping bring structure, consistency and stability to a busy people function
• Leading with visibility, warmth and approachability across the organisation

This is a highly varied role with the opportunity to influence both operational HR delivery and wider people strategy. About You We're looking for an experienced HR professional who enjoys both strategic and operational involvement and who thrives within collaborative, purpose-led environments. You'll likely bring:

• Strong generalist HR experience across the full employee lifecycle
• Previous experience managing or leading HR teams
• Confidence supporting complex ER matters
• A hands-on and solutions-focused approach
• Excellent relationship-building and communication skills
• A collaborative, non-hierarchical leadership style
• A genuine passion for people, engagement and culture
• CIPD Level 5 or above would be advantageous but is not essential

Experience within charity, healthcare, public sector or values-led organisations would be beneficial, although strong commercial backgrounds will absolutely be considered where there is clear cultural alignment. Why Apply?

• Opportunity to genuinely shape and influence the people function
• Meaningful, purpose-driven organisation
• Supportive and collaborative culture
• Broad and varied role with real autonomy
• Strong work/life balance and flexibility
• Opportunity to make visible impact quickly
• Warm, people-focused environment
• 30 days annual leave plus bank holidays (rising with service)
• Free onsite parking
• Life assurance scheme
• Healthcare cash plan
• Employee assistance programme including counselling, legal and financial support
• 24/7 online GP access
• Discounted gym membership and shopping discounts
• Cycle to work, technology and mobile phone schemes

The organisation operates a hybrid model, however this role is best suited to somebody who enjoys being onsite, visible and engaged with teams across the organisation. Apply now!