Head of Housing & Customer Experience (4 Day Week)

Ark Housing Association seeks an Assistant Director of Housing & Customer Experience to lead our Housing, Neighbourhood and Customer Services functions across the Ark Group. This is a strategic, hands-on leadership role with significant influence on how Ark delivers housing and customer services across the organisation.

We operate a 4-day working week with no loss of pay and offer hybrid working, a generous annual leave allowance and a strong focus on customer-first outcomes as we develop