Head of Food and Beverage

Head of Food & Beverage

Location: Louma Country Hotel
Contract: Full-time Includes weekends, evenings, and early mornings

About Us

Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences.

The Role

We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities.

Key Responsibilities

• Oversee all Food and Beverage operations, ensuring best-practice hospitality standards.
• Develop and implement SOPs and training programs for service excellence.
• Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting.
• Drive revenue through upselling and optimising profitability.
• Ensure compliance with health, safety, and food standards (HACCP, FSA).
• Collaborate with Head Chef and Front-of-House teams on menus and service.
• Maintain stock control, procurement, and CRM system efficiency.
• Support marketing initiatives for events and experiences.
• Lead recruitment, onboarding, and continuous staff development.

Requirements

• Proven experience in F&B management within hospitality or luxury settings.
• Strong knowledge of CRM and POS systems.
• Personal Alcohol License and Level 3 Food Hygiene certification.
• HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications.
• WSET Level 2 or equivalent beverage knowledge.
• Excellent leadership, communication, and organisational skills.

What We Offer

• Competitive salary and benefits package.
• Opportunity to shape and enhance a premium hospitality experience.
• A vibrant, collaborative environment in a stunning retreat setting.