Head of FM - HMP Millsike

Head of FM - Hard Services (Technical)

£78,000 + Car Allowance + Bonus + Private Healthcare

Onsite Millsike Prison York

The Opportunity

We're looking for an experienced Head of FM to lead Hard Services across a prison estate.

This role sits at the heart of the operation - you'll be responsible for safe, compliant, high-performing FM delivery, while leading teams and building strong relationships with HMPPS and key stakeholders.

You'll have real ownership, managing performance, risk, and budgets in a complex, highly regulated environment.

The Role

You'll take the lead on all FM service delivery, making sure everything meets statutory requirements, contract standards, and HMPPS expectations.

Alongside day-to-day oversight, you'll drive maintenance (SFG20), lifecycle planning, and asset management, ensuring risks are controlled and services run smoothly.

You'll also represent the business with the client - leading meetings, resolving issues, and identifying opportunities to improve service and reduce cost.

Internally, you'll lead and develop your teams, managing recruitment, performance, ER matters, and engagement, while creating a strong, inclusive culture.

Financially, you'll own the budget, forecasts, and reporting, making sure performance stays on track and within agreed parameters.

What You'll Bring

You'll already have a strong background in Hard FM or TFM leadership, ideally within a prison or secure environment, supported by an engineering qualification.

You'll understand building services, maintenance standards (SFG20), and FM compliance, and be confident managing performance across a complex estate.

Experience leading large teams, handling people matters, and delivering service plans and KPIs is key, alongside strong financial and commercial awareness.

You'll also bring:

• IOSH (essential), NEBOSH desirable
• Professional membership (IWFM, CMI or CMIOSH)
• Confidence with data, reporting, and performance analysis
• The ability to manage risk, priorities, and multiple workstreams

Just as important is how you lead - you'll be a clear communicator, proactive problem solver, and someone who builds trust quickly.