Head of facilities management

Head of Facilities Management

Senior Leadership Opportunity UK Operations

Salary: Negotiable, dependent on experience

I am currently recruiting for an experienced and commercially driven Head of Facilities Management to join an established and ambitious property and facilities management business.

This is an excellent opportunity for a proven senior facilities professional who is looking for a role with genuine responsibility, autonomy and the opportunity to influence the future growth of a business.

My client is seeking someone who can combine strong operational leadership with commercial awareness, business development experience and an excellent understanding of property compliance and health and safety.

Reporting directly to the shareholders, you will take overall responsibility for the operational and financial performance of the facilities management division, overseeing both hard and soft services across a varied UK property portfolio.

The Opportunity

This is a senior leadership position with responsibility for managing existing contracts, developing new business opportunities and ensuring the delivery of consistently high standards across the portfolio.

The business provides facilities management services across a range of properties, including commercial buildings, offices, industrial premises, residential developments and student accommodation.

You will be responsible for ensuring that the operation runs efficiently, profitably and compliantly, whilst developing strong relationships with clients, contractors and internal teams.

Importantly, this is not simply an operational facilities management position. My client is looking for someone with the commercial ability and ambition to help grow the business.

Key Responsibilities

• Take overall responsibility for the day-to-day operation and strategic direction of the facilities management division.
• Oversee the delivery of hard and soft facilities management services across multiple sites.
• Manage planned preventative maintenance, reactive repairs, statutory inspections and property compliance.
• Lead the company's health and safety and compliance functions, ensuring appropriate systems, procedures and controls are in place.
• Manage and develop relationships with existing clients, ensuring excellent service delivery and contract retention.
• Identify and secure new business opportunities, developing relationships with prospective commercial clients.
• Prepare quotations, proposals and tenders for new facilities management contracts.
• Take responsibility for budgets, financial forecasting, contract profitability and profit and loss performance.
• Manage contractors, suppliers and internal teams to ensure services are delivered efficiently and cost-effectively.
• Oversee contract mobilisation, service improvements and operational changes.
• Lead, motivate and develop the facilities management team.
• Provide regular operational, commercial and financial reports directly to the shareholders.

The Ideal Candidate

My client is looking for an experienced facilities management professional who has already demonstrated success in a senior operational or commercial leadership position.

You will ideally offer:

• Significant experience within facilities management, preferably overseeing multiple properties or contracts.
• A strong understanding of both hard and soft facilities management services.
• Excellent knowledge of statutory property compliance, health and safety legislation and risk management.
• Proven experience managing budgets, contracts and financial performance.
• Commercial awareness and the ability to identify opportunities for business growth.
• Experience preparing tenders, quotations and commercial proposals.
• Strong leadership skills with the ability to manage and develop teams.
• Excellent communication, negotiation and client relationship management skills.
• A proactive, organised and solutions-focused approach.
• The confidence and credibility to work directly with business owners and senior stakeholders.

Experience within commercial property, residential property management or integrated facilities management would be particularly advantageous.

Why Consider This Opportunity?

This is a genuine opportunity to make a significant impact within an established business that has ambitions to develop and expand its facilities management offering.

You will have the opportunity to shape operational strategy, improve existing processes, develop client relationships and play a key role in generating new revenue.

Unlike many senior facilities management positions, this role offers direct access to the shareholders and the opportunity to influence important business decisions.

For the right individual, this could be an excellent long-term career move.

Interested?

If you are an experienced Facilities Manager, Senior Facilities Manager, Operations Director or Head of Facilities Management who is looking for a fresh challenge, I would be delighted to have a confidential conversation.