Head of Energy CEP

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Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The Head of Energy CEP is responsible for overseeing strategic client accounts and growth within the Energy sector and is the key Atos customer facing representative, who is directly responsible for all customer relationships in the Energy sector at a strategic level. The Energy CEP is a director within the Private Sector Industry team who has accountability for all deliveries to clients in this sector, handling the orders, revenue, margin, and cash of our contracts, and as such has total P&L responsibility. This role focuses on driving client satisfaction, expanding business opportunities across the Energy sector, and aligning IT solutions with clients' business goals and industry challenges. The role is the Atos representative for Energy who runs customer business relationships with discipline. Their mission is to profitably grow the Energy sector by increasing the impact of the Atos Critical National Infrastructure and wider IT Services portfolio & capabilities on the client's businesses.

Main Responsibilities:

• Build and maintain strong, long term relationships with clients.
• Understand client business objectives and align IT services accordingly.
• Be positioned as a business partner of the client's organisation.
• Build market and competitor analysis to support account growth.
• Assume full end to end P&L accountability for the client account, including budgeting.
• Be accountable for all dimensions of the account, from sales to operational excellence in service and project delivery, and collection of cash.
• Implement Account Plans, growth strategy, and ambition for their client(s).
• Own and drive bidding activity on account(s) in scope.
• Serve as the primary point of contact for executive level stakeholders.
• Be a central part of the conversation in the industry and advise on industry trends, emerging technologies, and competitive landscape.
• Share insights with clients to support innovation and strategic planning.
• Drive the development of capability to support the convergence of client needs in Energy across other Critical National Infrastructure sectors.

• Identify and pursue opportunities for account expansion.
• Collaborate with sales, delivery, and solution teams to develop tailored proposals.
• Drive cross selling and up selling of services and solutions.
• Provide strategic guidance on digital transformation, cloud, cybersecurity, and other IT initiatives.
• Facilitate executive briefings and innovation workshops.
• Translate business needs into technology strategies.

• Drive service delivery performance and ensure SLAs are met.
• Resolve escalations and ensure client satisfaction.
• Lead business reviews and performance reporting.

• Lead and functionally manage a dedicated core client management team.
• Develop the people across the entire account delivery team to ensure delivery excellence that leads to growth.

• Proven experience in client facing roles within IT services and consulting.
• Strong understanding of enterprise IT solutions (e.g., cloud, infrastructure, software development, managed services, data, AI and cybersecurity).
• Excellent communication, negotiation, and presentation skills.
• Ability to build trust and influence at the C suite level.
• Strategic thinker with a consultative approach.

• Order Entry, External Revenue, Project Margin & Cash.
• Client satisfaction and retention rates.
• Revenue growth and account expansion.
• Delivery performance and SLA adherence.
• Strategic initiative adoption.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.