Leave us your email address and we'll send you all the new jobs according to your preferences.
Head of Complaints & Regulatory Excellence
Posted 2 hours 6 minutes ago by Zego
Permanent
Full Time
Other
London, United Kingdom
Job Description
Zego is recruiting for a senior complaints leadership role in a hybrid London/Hyne office setup. You will lead a complaints resolution team within FCA-regulated insurance or financial services, driving root-cause analysis, governance, and regulatory reporting while focusing on consumer outcomes and AI-enabled MI.
You will influence policy and product with data-driven insights. You will collaborate with senior leaders, own escalation processes, and ensure robust compliance with DISP, ICOBS, and
Zego
Related Jobs
HGV Class 2 Driver
- Gloucestershire, Gloucester, United Kingdom, GL1 1
Junior Quantity Surveyor - Partitions & Interiors
- Essex, Chelmsford, United Kingdom, CM1 1
Bank Support Worker - Adult Residential
- Hertfordshire, Stevenage, United Kingdom, SG1 1
German-Speaking Luxury Travel Architect (Hybrid)
- Oxfordshire, Oxford, United Kingdom, OX1 1
Junior Quantity Surveyor - Partitions & Interiors
- London, United Kingdom