Head of Communications - Commercial Banking Business Partnering

Head of Communications - Commercial Banking

Job Title: Head of Communications - Commercial Banking Business Partnering

Salary: £106,565-£148,850 (dependent on location)

Location: London, Birmingham & Bristol

Hours: Full time. Working pattern: hybrid - at least two days per week in office.

About this opportunity

You will lead communications for our Corporate & Institutional Banking business - a key franchise serving many of the FTSE350 companies. As a senior leader within Group Corporate Affairs (GCA), you will shape how we tell our story externally and internally, advising senior stakeholders and ensuring communications drive commercial outcomes.

What you'll be doing

• Set and deliver an integrated communications strategy that strengthens our reputation as a commercial bank.
• Provide strategic counsel on complex and sensitive reputational issues, anticipating risks and seizing opportunities.
• Lead high impact campaigns that combine media, social media, public affairs and internal communications.
• Partner closely with senior business leaders to align communications with commercial objectives.
• Articulate clear, compelling storytelling about the role our clients play across UK sectors and regions.
• Translate business strategy and cultural change into engaging internal communications programmes.
• Inspire and enable teams and agency partners to deliver high quality, creative communications activity.

What we're looking for

• 3-5 years in senior communications roles, preferably in financial services.
• A strong track record of delivering integrated, multi channel communications strategies.
• High quality judgement and experience handling complex reputational issues.
• Excellent business partnering skills, with the ability to influence and challenge senior collaborators.
• A deep understanding of media, public affairs, digital and employee communications channels.
• Strong storytelling capability - translating complex content into clear, engaging narratives.
• A collaborative attitude, with experience leading matrix teams and working across channels.
• An outcome focused mindset, aligning communications to measurable business impact.
• A curious mindset and proven experience responsibly employing AI to drive efficiency and enhance creativity.
• A natural leader and coach, building capability and confidence in others.
• Commercially aware, with a strong understanding of the UK economic and regional business landscape.

Benefits

• Generous pension contribution of up to 15%.
• Annual performance related bonus.
• Share schemes including free shares.
• Benefits that can adapt to your lifestyle, such as discounted shopping.
• 30 days holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

We know that great talent comes from many backgrounds. While this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We're committed to creating an environment in which everyone can thrive, learn and develop.