Head of Change

Change Strategy Lead

Circa £100k + Benefits

London/Hybrid

We are seeking an experienced Change professional to take ownership of shaping and driving the change strategy across a complex transformation portfolio. This is a high-impact role focused on bringing clarity, alignment, and structure to a wide range of initiatives currently being delivered across the business.

The Role

You will be responsible for defining and embedding a strategic approach to change across multiple programmes, many of which have historically operated without a consistent change framework. As a result, there is a need to cut through competing priorities, inconsistent messaging, and confusion across the organisation.

This role requires someone who can operate at both a strategic and operational level - setting direction at an executive level while also rolling up their sleeves to deliver hands-on change activity.

Key responsibilities will include:

• Developing and implementing a cohesive change strategy across a diverse transformation portfolio
• Providing clarity and alignment across initiatives where messaging and direction have previously been inconsistent
• Supporting major programmes, ensuring change is effectively prioritised and driven at executive level
• Partnering closely with senior stakeholders to influence decision-making and embed a structured approach to change
• Building strong relationships across operations, creating a connected community to support successful delivery
• Acting as a visible and credible change leader who can both articulate the strategy and deliver it in practice
• Driving business planning activity to ensure change is aligned with wider organisational goals

About You

You will be an experienced change expert with a proven ability to operate in environments where change maturity is still developing. You will be comfortable working with ambiguity and have the confidence to define and establish best practice.

We are looking for someone who:

• Brings deep expertise in change management and transformation delivery
• Has strong stakeholder management skills, with the ability to influence from junior levels through to C-suite
• Is equally comfortable thinking strategically and delivering hands-on execution
• Has experience in fast-paced, low-margin or retail environments where operational pressure is high
• Can quickly build credibility and strong working relationships, particularly within operations
• Has worked in complex organisational structures, ideally global businesses or those with multiple P&Ls
• Is resilient and able to drive change in environments where previous attempts have struggled to gain traction