Head of Business Continuity and Major Incident Planning

Overview

We are seeking an enthusiastic Head of Business Continuity, and Major Incident Planning to work in our Corporate Compliance Directorate and reporting directly to the Director of Corporate Compliance. You will be a self-starter, with a proactive approach with an ability to work independently with minimal direct supervision.

You will be educated to degree standard or equivalent and require initiative; excellent communication and interpersonal skills with confidence presenting to both large and small groups face to face. You will possess strong analytical, organisational and prioritisation skills and the ability to use ICT packages effectively and communicate through all media with confidence.

You will be required to deal with matters of a highly confidential and sensitive nature, liaising with senior staff and external partners. Team working and flexibility are paramount as well as the ability to monitor the effectiveness of procedures.

Personal attributes include a proactive and professional approach, good organisational capabilities, ability to meet deadlines with a high degree of accuracy and the ability to work under pressure.

Responsibilities

• Lead and manage the Business Continuity and Major Incident Planning function within the Corporate Compliance Directorate.
• Proactively develop, test and monitor continuity and incident response procedures.
• Coordinate with senior staff and external partners; communicate through all media with confidence.
• Ensure confidentiality and handle matters with discretion while maintaining operational resilience.
• Monitor the effectiveness of procedures and report on performance and improvements.

Qualifications

• Educated to degree standard or equivalent; initiative and self-motivation.
• Excellent communication and interpersonal skills; confident presenting to groups.
• Strong analytical, organisational and prioritisation skills; proficient ICT user.
• Ability to work under pressure and meet deadlines with accuracy.
• Ability to deal with highly confidential information and liaise with senior staff and external partners; team player.

Staff Benefits

• Your Benefits:
• Competitive salaries
• Standard Life Pension scheme - with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service - Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.

• Supporting Your Health & Wellbeing
• Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts - at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support - Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers - Free flu vaccinations for staff.
• Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms - Access to multi-faith chaplaincy services.

• Valuing You:
• Generous Annual Leave (see table below)
• Flexible & Agile Working - Flexible and Hybrid working arrangements.
• Free On-site Parking - available across campuses
• Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts - Savings on groceries, fashion, and entertainment.
• Travel Discounts - Up to 10% off holidays through Sodexo Circles.

• Training and Development
• Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access - Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level.
• Leadership and Management Development - Access to training opportunities to support you with advancing in your career.