Head of Business

We are pleased to represent our client, a reputable family-owned automotive retailer based in North West, seeking to appoint a highly experienced Head of Business.

The Head of Business will provide strategic leadership, operational oversight, and team management to drive the dealership's growth and success.

This is a senior leadership role designed for an automotive professional with demonstrable experience in managing dealership performance, teams, and financial results. The ideal candidate will possess a strong understanding of the automotive industry, excellent leadership skills, and a passion for delivering exceptional customer service.

Benefits

• - Competitive salary from £60,000 to £120,000 per annum, dependent on experience
• - Performance-based bonus scheme
• - Company car provided
• - Employee Assistance Programme
• - Free on-site parking
• - Continuous training and professional development
• - Genuine career progression opportunities within a growing, family-oriented business
• - The chance to lead a progressive dealership focused on innovation and customer satisfaction

Duties

• - Lead the Head of Business and manage end-to-end dealership operations to ensure high standards of excellence across all departments
• - Develop and implement strategic plans aligned with long-term growth objectives, maximising profitability
• - Maintain and strengthen relationships with manufacturer partners, ensuring compliance and optimal support
• - Motivate, develop, and manage teams to deliver outstanding service and operational performance
• - Oversee financial metrics, including profitability, KPIs, stock control, and cash flow management, ensuring targets are achieved
• - Cultivate a positive customer experience, fostering loyalty and reputation
• - Drive continuous improvement initiatives and operational efficiencies within the dealership
• - Uphold brand standards and compliance with industry regulations
• - Represent the dealership at industry events and stakeholder meetings

Requirements

• - Proven experience as a Head of Business, General Manager, Dealer Principal, or similar senior automotive management role
• - Demonstrable success in leading dealership operations and teams within a high-volume environment
• - Strong leadership and people management skills, with the ability to inspire and motivate teams
• - Excellent commercial awareness, with experience managing profitability and business data analysis
• - Comprehensive knowledge of automotive retail processes, including sales, aftersales, and customer experience
• - Proficiency in automotive management systems and digital platforms
• - Strong communication and stakeholder management skills
• - Enthusiasm for automotive sector innovations, including electric and hybrid vehicle technologies
• - High emotional intelligence and a strategic mindset

This is a unique opportunity for a driven Head of Business to lead a successful dealership in North West.