Head of Building Repair Network

Hastings Direct is seeking a Building Network Manager in Leicester, with hybrid work options across Leicester, London or Bexhill. You will build and manage a robust home repair network, ensure timely, high-quality repairs, and drive continuous improvement with internal teams.

The role emphasizes customer outcomes, cost control, and contractor governance. You will lead and develop the repair network, monitor performance using MI, and work with procurement and finance to balance quality with