Head Concierge

HEAD CONCIERGE POSITION AT PREMIER ESTATES LOCATION

Saffron Square - Saffron Sq, 6 Saffron Central Sq, Croydon, CR0 2FT

WORKING HOURS

Monday - Friday 11am - 8pm

SALARY

£30,000 - £33,000 per annum (depending on experience)

CONTRACT

Full-time, Permanent

CLOSING DATE

18/12/2025

ABOUT US

Premier Estates is an award winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.

BENEFITS

• Working in a small team, with a flexible rota
• Westfield Health cash back plan
• Support your career development.
• Employee referral scheme
• Team Uniform
• 20 Holiday days
• Discretionary bonus

JOB DESCRIPTION

Saffron Square is a modern contemporary development boasting an iconic 43 storey tower situated in the heart of Croydon with excellent transport links into London and Gatwick Airport within 15 minutes.

Saffron Square hosts approximately 800 luxury apartments and it is easily identifiable in the Croydon skyline. It also benefits from a landscaped roof top garden and residents' gym.

Responsibilities will include, but are not limited to:

• Deliver excellent customer service to our residents
• Be responsible for all deliveries
• Issue keys
• Carry out patrols
• Monitor CCTV
• Liaise with contractors
• Line manage a team of 8 concierge staff (4 x day and 4 x night)

Please note: You will be provided with the relevant guidance and support to be successful in the role.

WHAT WE ASK FROM YOU

• Strong communicator in both written and verbal; you will liaise with clients, contractors and persons inside / outside of the organization.
• Excellent team player
• Proficient IT skills
• Strong multi tasking ability
• Ability to grasp new concepts quickly
• Be in possession of an SIA licence

CONTACT & ADDITIONAL INFORMATION

For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details.

LEGAL REQUIREMENT

All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. some developments vary