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Guidance Team Manager: Customer Engagement Lead
Posted 8 hours 58 minutes ago by People's Partnership
Permanent
Full Time
Call Centre / Customer Service Jobs
Sussex, Crawley, United Kingdom, RH100
Job Description
People's Partnership in Crawley is seeking a Guidance Team Manager to lead a team of up to 12 Guidance Executives providing high-quality, compliant retirement guidance to members throughout their savings journey.
You will develop a high-performing team, ensure fair outcomes, coach staff in pensions and regulated guidance, and work within a flexible hybrid model to support members and improve customer outcomes.
People's Partnership
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