Guest Reservations Specialist - Service & Upsell

Career Choices Dewis Gyrfa Ltd in Cardiff seeks a guest services role to manage reservations and ensure the highest standard of customer service. Responsibilities include providing information about hotel facilities and upselling various services.

The ideal candidate will have strong customer service skills, the ability to work independently, and perform under pressure. The position includes various benefits such as employee meals, discounts on room rates, and development opportunities.