Guest Experience Switchboard Specialist

Thistle Marble Arch, a 4-star hotel near Oxford Street, seeks a Front of House/ switchboard host to deliver warm, professional guest service. You'll be the first point of contact, directing queries and resolving issues with calm efficiency.

The role operates on a five-out-of-seven shift rota with a mix of early and late shifts, requiring a proactive, guest-centered approach. Opera experience is a plus, but clear communication is key.