Guest Experience Leader - Front Office

Berkshire News is looking for a Front Office Supervisor at Runnymede Hotel, part of Warner Hotels Group. You'll lead the reception team and ensure exceptional guest experiences by managing operational standards, handling inquiries, and coordinating department activities.

The ideal candidate will have significant experience in Front Office operations, strong leadership skills, and the ability to handle guest complaints effectively. This role includes a 32-hour contract with an emphasis on collaboration and excellent service standards.