Group Payroll Manager - Retail

Group Payroll Manager - Retail

Application Deadline: 27 July 2026

Department: Finance

Employment Type: Permanent - Full Time

Location: London

Description

Reporting to the Head of Global Payroll, this role will be responsible for delivery of payroll operations across the Mountain Warehouse Group for our retail side of the business. The scope of the role is 5,000 colleagues across the UK, Europe, North America and Asia Pacific.

Key Responsibilities

• Through your team of 7 ensure accurate, timely and compliant payment of 5,000 colleagues across the MW group
• Provide approval sign off for 15 payrolls
• Support Head of Global Payroll with payroll strategic decision making objectives
• Partner with stakeholders; attends operational calls with Dayforce
• Drive a continuous improvement culture across the team looking at processes, systems, and ways of working, incorporating external best practice
• Provide key support to new business initiatives that impact payroll processes and systems
• Lead updating payroll processes compatible with Dayforce
• Manage international payroll bureaus - with Dayforce - to ensure service delivery, compliance with in country requirements and maximisation of their value to the Group
• Responsible for the recruitment, development and performance management of the team, including:
• Ensuring that the learning and development needs of the team are met through setting goals and objectives, coaching and providing constructive feedback
• Maintaining strong communication flows
• Managing team workload, identifying future resourcing requirements and supporting the recruitment process
• Effective onboarding of new team members
• Ensure the provision of a high level of customer service to all those that interact with the payroll team
• Support the review and implementation of a broader benefits offering

We would like to meet someone who is

• 10+ years' payroll experience working in a large organisation with international experience required
• People management experience and the ability to develop teams and individuals
• Able to thrive in a dynamic work environment, juggle competing priorities and manage change
• Strong interpersonal skills, with the ability to communicate clearly and concisely with individuals at all levels
• Global payroll experience with high volume
• Sound and recent knowledge of the Dayforce platform

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme