Group, Conference and Events Sales Manager

Job Title and Location

Group, Conference and Events Sales Manager (HOT0BYJP)

Work Locations: Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU

Overview

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Hilton London Metropole Hotel has completed a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space. Following the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

Free, healthy and high quality meals when on duty

Personal Development programmes designed to support you at every step of your career

Hilton Honours Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Discounted dental and health cover

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( )

What matters most for this role?

• Your enthusiasm and winning mind-set
• Your experience in GC&E sales
• Your contribution to our Team Culture

What are we looking for?

• Your current position is Sales Manager / Senior Executive or similar level
• You have +2 years' experience with events (preferred in a branded hotel environment)
• Evidence that you can convert business and achieve sales targets
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Delphi knowledge is recommended

Responsibilities we'll trust you with as a GC&E Sales Manager

• Build excellent relationship with our Clients
• Manage your own inquiries in a value of up to £1M
• Deliver exceptional site visits for our Clients
• Convert business as per your sales targets
• Manage contract terms & clauses
• Manage HWS/SSSO relationships
• Manage handover process of your events from sales to planning
• Attend the daily huddle and other weekly/Monthly meetings
• Contribute to the exceptional culture in the wider commercial team

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.