Group, Conference, and Events Sales Manager

Job Description - Group, Conference, and Events Sales Manager (HOT0BNFN)

HOT0BNFN

Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The Hilton London Metropole Hotel has undergone a transformational refurbishment, updating all Food & Beverage outlets, Bedrooms, Public Areas, and Meeting Spaces.

Post-refurbishment, the hotel features 1,100 bedrooms, four restaurants and bars, over 35 meeting rooms including three ballrooms with a capacity of over 1,350 guests, and an exclusive event space with panoramic views of London.

Explore our new hotel:

• Career growth opportunities: potential to become Assistant GC&E Director of Sales
• Remote work options available
• Monthly team recognition and celebrations
• Open-plan, spacious office environment
• Complimentary healthy, high-quality meals during shifts
• Personal development programs to support your career
• Hilton Honours Team Member Travel Program: discounted hotel stays and 50% off food and beverages (subject to outlets)
• Team Member Referral Program
• Discounted health and dental coverage
• High street discounts through Perks at Work
• Holiday entitlement: 28 days including bank holidays, increasing to 33 days over time
• Contribute to our Corporate Responsibility initiatives:

Key qualities for this role:

• Enthusiasm and a winning mindset
• Experience in GC&E sales
• Ability to contribute positively to team culture

We are looking for:

• Current role as Sales Manager, Senior Executive, or similar
• Over 2 years' experience in events, preferably in a branded hotel environment
• Proven ability to convert business and meet sales targets
• Positive attitude and strong communication skills
• Commitment to high-quality customer service
• Knowledge of Delphi is advantageous

Responsibilities of the GC&E Sales Manager:

• Develop excellent relationships with clients
• Manage inquiries up to £1M value
• Conduct exceptional site visits for clients
• Achieve sales targets through business conversion
• Manage contract terms and clauses
• Maintain HWS/SSSO relationships
• Coordinate event handovers from sales to planning
• Participate in daily huddles and regular meetings
• Foster a positive culture within the wider commercial team

At Hilton, Every Job Makes the Stay.

We believe that creating unforgettable guest experiences involves many roles, and behind every role is an extraordinary individual dedicated to making each stay magical. Join us and be part of something special.