Grounds Maintenance Operative

Job Title: Grounds Maintenance Operative
Contract Type: Fixed Term Contract until 30th October 2026
Salary: £24,507.16 Per Annum
Working Hours: 35 hours per week
Working Pattern: Monday - Friday
Location: Carlisle, Cumbria

Role Profile

• Undertake general maintenance to hard and soft landscaped areas owned by the Group, including grass cutting, hedge trimming, litter picking, clearing leaves and shrub bed cultivations.
• Provide a rapid flexible response to the removal of fly tipping, rubbish removal and graffiti removal.
• Maintain safe working practices at all times when utilising appropriate hand tools and machinery.
• Report health, safety and environmental breaches and issues to the Grounds Maintenance Supervisor in line with the agreed escalation route.
• Apply 'Our Riverside Way' within the environmental offer by delivering excellent levels of customer service at all times.
• Provide community insight, reporting any environmental issues, community safety or resident feedback to the Environmental Supervisor as appropriate and in line with the agreed escalation route.
• Maintain effective relationships with colleagues on each of our contracts.
• Undertake personal development and training to keep up to date with all relevant legislation.
• Work collaboratively and flexibly across all teams within the organisation.
• Ensure work activities are compliant with the organisation's policies and procedures as well as external statutory and regulatory obligations.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Contribute to the continuous improvement of processes and procedures.

Person Specification Essential

• Environmental Services / grounds maintenance experience.
• Ability to undertake manual work.
• Customer focussed with excellent communication skills.
• Clean driving licence.
• Basic IT skills including Microsoft Office.
• Excellent team player who can work flexibly to meet business requirements.
• It is a requirement that the role holder holds a current, valid UK driving license.

Desirable

• Successful completion of a horticultural course.

Benefits

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.