Grounds Maintenance Operative

Grounds Maintenance Operative

£26,442 - £27,833 per year

40 hours per week

Sanctuary provides in house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not for profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing first class customer service.

We have an opportunity for a Grounds Maintenance Operative to join our team based in Ipswich. The role sits within Property Services, and you will be responsible for delivering high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes.

Responsibilities

• Maintain estates in accordance with grounds maintenance contract specifications, applying basic horticultural practices.
• Provide accurate and timely information on progress and advice and ensure accurate daily work records are completed.
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations, escalating complaints as appropriate.
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks.
• Use equipment and materials in a safe manner, as instructed and in accordance with risk assessment and method statements and the manufacturer's guidance.
• Carry out all hazardous tasks such as spraying, in accordance with supplier guidelines and in a safe manner, ensuring relevant records are maintained to comply with health and safety and legal requirements.
• Assist with additional tasks such as bulk waste clearances and garden clearances.

Skills and experiences

• Literacy and numeracy equivalent to grade C GCSE English and Maths.
• Pesticide Application Certificate PA1 - PA6 (or equivalent) or willingness to work towards it.
• Recent experience of undertaking a similar role.
• Some practical experience of operating machinery.
• Good understanding of written and spoken English.
• Hold a full valid UK driving licence to drive company vehicles.

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not for profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

Benefits

• 25 days annual leave plus public holidays.
• A pension scheme with employer contributions from Sanctuary.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Staff Networks with a shared interest in inclusion, providing invaluable support to colleagues.
• Role salary is £26,442 per annum (rising to £27,833 per annum after 12 months, subject to satisfactory performance).

Inclusion and Equality

Building Equality and Diversity is a core value. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. We are a Disability Confident employer and will make adjustments throughout your application process.