Graduate IT Support (FTC)

MCS Group is looking for a Graduate IT Support Analyst to join a busy business support function on an 11-month Fixed Term Contract.

This role is ideal for an IT Graduate who additionally has one year commercial experience in IT Support (first line).

The Role

• Act as a key point of contact for application-related queries, providing first-line support to users, investigating issues, and ensuring systems and data are operating effectively
• Manage user access, system administration and ongoing maintenance
• Monitor and maintain data accuracy, ensuring strong data governance
• Support batch jobs, system interfaces and integrations
• Work with development teams and third parties to deliver system improvements
• Maintain helpdesk records and contribute to process documentation

The Person

• A third level qualification (degree or equivalent) in an IT related subject, as well as 1 year experience in a commercial IT Support role.
• Good understanding of core business processes (e.g. sales, purchasing, logistics or finance)
• Strong attention to detail and confidence working with data
• Ability to learn new systems and processes quickly
• Strong communication and stakeholder engagement skills

Duration: 11 months
Salary: £28,000 per annum
Location: Belfast - Please note, in-office working is required.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.