Golf operations Assocaite

About Us
At the heart of the world's greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centered around active wellbeing and indulgent experiences.

Part of Kohler Company, we pride ourselves on delivering personalized guest experiences to create lasting memories.

Why Join Our Team?
As an employer of choice, we prioritize our associates' wellbeing. Located in St Andrews, the home of golf, we excel in guest service. We believe each team member plays a vital role in creating memorable experiences.

We are forward-thinking, committed to the Hoteliers Charter, and focus on developing our people. We hire based on personality, believing all skills can be taught! During your career with us, you'll have access to diverse training opportunities and pathways for advancement, supported by our leadership team.

Working at one of Scotland's most iconic hotels, you'll enjoy a competitive salary, pension scheme, free onsite parking, meals on duty, and free fitness access. We celebrate success through employee recognition schemes, including 'Associate of the Month'.

Additional benefits include free access to The Duke's golf course, discounts in our restaurants and spa, and discounted overnight stays at prestigious hotels across Scotland when you're off duty.

A career at Old Course Hotel offers many benefits-what's not to love?

All benefits subject to availability

About the Role

You will be an integral part of the Dukes Golf operation team during our busy high season. Your role will support the profitability and operations of all golf outlets at the resort and assist the Golf Core team. This is a great opportunity to gain broad experience across different departments, with potential to return to the resort in future roles.

Key areas you'll support include:

Guest Experience

• Exceed guest and member expectations through excellent service.
• Follow up on feedback via various methods, including digital and hard copy.

Pro Shops

• Provide excellent customer service and support customer needs and inquiries.
• Maintain shop displays and stock levels.
• Assist with creative ideas to increase sales.

Golf Operations

• Manage and maintain the buggy store.
• Oversee daily buggy operations.
• Welcome golfers as a 1st Tee Starter, offering advice on tee boxes and course layout.
• Advise on pace of play, course conditions, and amenities such as the Half Way House and driving range.
• Ensure high standards at arrival and organize tee sheets, including prepayments.

Driving Range

• Provide and clear range balls, maintaining high standards.
• No prior experience required-training will be provided.
• Must have excellent customer service skills and a desire to learn about golf operations.
• Ability to travel to Dukes Golf Course is essential.
• Experience in hospitality or golf operations is desirable but not essential.

Remuneration

Up to £12.83 per hour

Hours

Casual Contract

Benefits

• Free meals and drinks in the staff canteen.
• Discounts across the resort, including in restaurants, rooms, pro shop, and golf course.
• Group-wide discounts within Kohler.
• Free access to gym and spa facilities.
• Free access to The Dukes Championship Golf Course.
• 24/7 Employee Assistance Programme.

We are an equal opportunities employer, committed to ensuring no discrimination based on protected characteristics.