Global VP, Customer Care: AI-Driven Multi-Channel Ops

Arrive in London seeks a transformational VP, Global Customer Care to lead a multi-channel, globally distributed operation. You will drive AI-augmented, digital-first service while partnering with C-suite and cross-functional teams to shape tomorrow's customer engagement.

The role requires building inclusive, high-trust cultures across borders and time zones, with a focus on operational rigor and executive presence. Hybrid work with travel expectations included.