Global Process Owner - OSC

Overview

Global Process Owner - OSC

Location: UK remote

Duration: 12 month contract

Regular travel required up to 50%

Role Overview

The Global Process Owner plays a key role in our Operations & Supply Chain (OSC), Sales and Finance teams for our Dynamics 365 implementation project known as Highlander. This position will work to support our Global Process Owners and the wider Highlander Programme team to ensure our projects are completed on time, within scope, and within budget.

Responsibilities Key Responsibilities

• Lead the deployment of the Operations & Supply Chain core model across global manufacturing and warehouse sites.
• Own and drive the transformation and strategic implementation of global processes, ensuring consistency, scalability, and value creation.
• Act as end-to-end Process Owner for Operations & Supply Chain, with a strong understanding of cross-functional dependencies and upstream/downstream impacts across the enterprise.
• Ensure processes align with industry best practices and drive continuous improvement across the global network.
• Collaborate with Senior Leadership, BU Directors, Site Managers, and Subject Matter Experts (SMEs) to drive operational excellence globally.
• Work effectively within cross-functional teams, understanding how individual processes integrate into the wider process landscape, even outside the primary process taxonomy.
• Support and guide End Users, Global Key Users, and SMEs through all Highlander programme phases, including:
  • Discovery and design workshops
  • Playback and get-fit sessions
  • Change management activities
  • Acceptance testing, training, deployment, and hypercare
• Align global processes with the Highlander Global Solution (Microsoft Dynamics D365 F&SCM) as new requirements and system functionalities emerge.
• Maintain a strong understanding of functional process execution within D365 F&SCM for assigned areas of the global process taxonomy.
• Support deployment activities, including data validation in collaboration with the Data Migration team.
• Oversee and drive process design and re-design, policy updates, workflows, and change impact assessments.
• Own and maintain Global and Local Process Taxonomy, including process maps and SOPs (with ClickLearn documentation).
• Maintain and own test scenarios and participate in end-to-end testing aligned to owned processes.
• Identify opportunities for continuous improvement and process optimisation in partnership with the business.
• Stay current with emerging process, system, and functional requirements, ensuring processes evolve with business and technology needs.

Qualifications Requirements

• Strong knowledge of Microsoft Dynamics 365, with a focus on:
  • Master Planning
  • Production Control
  • Inventory Management
  • Warehouse Management
  • Product Information Management
  • Engineering Change Management
  • Procurement and Sourcing
• Proven experience applying business best practices within Manufacturing and Supply Chain Management environments.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Demonstrated understanding of end-to-end business processes within Operations and Supply Chain.
• Excellent communication, organisational, and interpersonal skills, with the ability to engage effectively across all levels of the business.
• Strong analytical and problem-solving abilities, with a data-driven and structured approach to decision-making.
• Proven ability to manage multiple priorities simultaneously in a fast-paced, global environment.
• Ability and willingness to rapidly learn new tools, technologies, and methodologies, including areas not previously known (e.g. third-party add-on solutions such as banking, tax, and DevOps).
• Comfortable working in complex transformation programmes and navigating change.

• Highly organised, detail-oriented, and proactive, with a strong focus on driving and sustaining change.
• Capable of working under pressure and meeting tight deadlines without compromising quality.
• A strong team player with a collaborative mindset, able to work effectively within cross-functional and global teams.
• German language is nice to have.

Morgan Advanced Materials is an EEO/AA/M/W/D/V EmployerInd-1