Global Night-Shift Customer Support Specialist

Laundryheap, a fast-growing UK-based tech startup, is looking for a Customer Support Associate to join its team. In this role, you will be responsible for ensuring customer satisfaction and effectively resolving issues through various communication channels.

The ideal candidate should have 2-5 years of customer service experience, especially in escalation management, with a demonstrated ability to multitask in a high-energy environment. The role requires flexibility, particularly with shifts that may include nights and weekends. Join us to make a difference in customer experience!