Global Managing Director- Global Luxury Client

Global Managing Director - Global Luxury Client

London, UK

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media-both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Managing Director, The Workshop The Role

Hogarth is seeking a highly experienced and driven client leader to become the Managing Director of The Workshop, running a Global Luxury account at Hogarth. This critical role demands a deep understanding of the client's brand, history, purpose, and culture to develop and deliver best in class creative, design, and delivery solutions. This individual will be a team builder who drives client business, grows Hogarth's opportunities and revenue, and adds value by building and growing client relationships, partnering confidently across the WPP network. They will also have a very clear sense of quality and standards given the nature of the client, but will always counter balance this with the culture and well being of the team.

Key Responsibilities

• Client Relationship Management:
  • • Cultivate and expand executive level client relationships, acting as a trusted advisor and providing strategic guidance.
  • • Oversee overall client engagement and relationship health, ensuring client satisfaction and addressing any negative feedback.
  • • Deeply understand contractual obligations and commercial arrangements.
  • • Provide regular strategic insights aligned with Hogarth's expertise.
  • • Partner with the Client Operations Director to drive account governance, including quarterly and annual business reviews.
• Growth and Account Planning:
  • • Drive agency revenue growth by identifying and pursuing new opportunities, both organically and through new business pitches.
  • • Lead global client business development and expansion efforts.
  • • Develop client specific business development plans, communication strategies, and contact strategies.
  • • Focus on cross selling Hogarth's capabilities and services, knowing where this is appropriate and where it isn't.
  • • Monitor and communicate perspectives on current marketing and industry issues, leveraging knowledge of the client's business, strategic direction, and competitive landscape.
  • • Understand client challenges and present innovative solutions in collaboration with Hogarth's global production teams.
  • • Accountable for P&L budgets, forecasting, and achieving the agreed contribution margin.
  • • Oversee Statements of Work (SOW), fee construction, pricing, account reviews, and profitability analysis.
  • • Leverage profit levers to drive profitability across the account portfolio.
  • • Lead and inspire a team of approximately 70 based in the London office, fostering a culture of fresh thinking, collaboration, respect, equality, diversity, and inclusion.
  • • Effectively navigate cross functional teams and prioritize conflicting demands.
  • • Develop and maintain strong relationships within the WPP network, particularly with our creative partners.
  • • Collaborate with the Hogarth Global ExCo and Marketing Team to showcase Hogarth's success through compelling case studies and content.
  • • Empower the team to take ownership and find solutions, removing barriers to success.
  • • Partner with the Talent teams and Business Development to hire and retain top talent.
  • • Champion sustainability initiatives within Hogarth and with clients.

Requirements

• Extensive experience leading global clients and global work.
• Proven ability to manage clients as profitable operations and drive growth opportunities.
• Strong business and commercial acumen.
• Background and appreciation for creative and design, ideally within the luxury sector.
• Exceptional communication and presentation skills, with the ability to develop compelling narratives and deliver impactful presentations.
• Strong leadership skills, with the ability to manage and inspire large, complex teams.
• French language skills are a plus.

Our Hogarth Values

Hands on - No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project-big or small-gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty - We are real and authentic - with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul - We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family - Creating a space where everyone feels valued- even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry - Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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