Global FMCG Insights Manager

Global FMCG Insights Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Advertising team sits at the intersection of commerce, data and marketing, helping restaurant and grocery partners accelerate growth through smart, insight led media solutions. From shaping high impact campaign strategies to optimising performance at scale, we combine commercial acumen with deep marketplace insight to unlock value for our partners while driving sustainable revenue growth for Deliveroo.

We're looking for an FMCG Insight Manager to join our London team. This is a hybrid role. In this role, you'll help us build the insight capability that turns transactional and behavioural data into strategic decisions for our consumer packaged goods (CPG) partners, acting as the analytical engine that drives brand growth across our marketplace.

Responsibilities

• Own the Insight Agenda: Lead category analysis, shopper behaviour deep dives, and trend reporting for a dedicated portfolio of FMCG and CPG partners.
• Translate Data into Action: Interrogate complex datasets-including basket data, search metrics, conversion rates, and share of shelf-to surface high utility commercial findings.
• Deliver Executive Presentations: Build and deliver compelling insight decks to brand managers, category directors, and C suite stakeholders, translating analytical metrics into clear narratives.
• Shape Insight Products: Partner with product and data engineering teams to define, develop, and commercialise the dashboards, reports, and metrics that CPG partners value.
• Anchor Joint Business Plans: Provide the data foundation, robust analysis, and predictive metrics that anchor Joint Business Plans (JBPs) alongside our commercial account teams.
• Collaborate Globally: Work closely with Data & Insight teams across Wolt and DoorDash to align methodologies, share knowledge, and bring the group's best analytical thinking to our partnerships.

Key Qualifications

• FMCG Analytics Expertise: Significant experience in a data driven insight, analytics, or category management role, with a proven track record working directly with or within FMCG/CPG businesses.
• Data Led Storytelling: Exceptional ability to find the signal in noisy data and translate complex analytical findings into clear, commercially relevant narratives for senior external leaders.
• Technical Tool Proficiency: Advanced Excel/Google Sheets skills and exposure to data tools such as SQL, Tableau, or Looker.
• Commercial Acumen: Deep understanding of how FMCG brands evaluate distribution metrics, rate of sale, market share, and advertising return on investment (ROI).
• Stakeholder Management: Proven ability to build trust, manage external partner expectations, and confidently present strategic recommendations up to director level.

Nice to Have

• Marketplace or E commerce Experience: Prior exposure to retail media, e commerce platforms, or fast moving marketplace environments.
• Research and Measurement Skills: Familiarity with research methodologies (qualitative and quantitative) alongside advertising measurement and incrementality testing.
• Agency Side Background: Previous experience working within an insight, shopper marketing, or media agency environment serving prominent CPG clients.

Why Join Us?

• Make a visible impact every day - your work directly improves experiences for customers, partners and riders.
• Learn fast in an entrepreneurial environment - work close to the market with autonomy, pace and real responsibility.
• Build a career, not just a role - stretch yourself, develop new skills and grow as the business evolves.
• Deliver together in an inclusive culture - collaborative, values driven teams that support how you work best.

Compensation and Benefits

• Competitive salary based on role and location.
• Potential eligibility for annual cash bonuses, sign on bonuses and relocation support.
• Up to 5% matched pension contributions.
• Possible share awards for eligible roles.
• Free Deliveroo Plus subscription and free delivery for team lunches.
• 25 days annual leave plus bank holidays, increasing with length of service.
• One day of paid leave per year to volunteer with a registered charity.
• Funded single cover healthcare on core plan, with options to add family members at own cost.
• On site gym (HQ) and discounted external gym memberships.
• Access to wellbeing apps and a range of flexible benefits.
• Life assurance and critical illness cover.
• Maternity, paternity and shared parental leave, eligible from day one.
• Support for remote work and parent friendly culture.
• Free mortgage advice and cycle to work scheme.
• Access to RooLearn learning platform for continuous development.
• Regular employee resource group led social events.

We are an equal opportunity employer. We celebrate diversity and inclusion and are committed to creating an environment where everyone can thrive, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. If you require reasonable adjustments during the recruitment process, please let us know after you submit your application.