Global Ecommerce & Search Director (12 Month Contract)

Job Description:

As part of our Digital Demand Transformation, the Global D-Comm (Ecommerce) & Search Manager serves as a strategic center of excellence for 'Connected Commerce' and Search Excellence across Mars Food & Nutrition. The role leads the development and execution of the global 'Connected Commerce' and Search strategies, ensuring best practices, key partnerships, and a governance model to promote consistency, scalability, innovation, and high performance of dComm and Search initiatives supporting all regions and markets. The Global D-Comm & Search Manager collaborates closely with functions such as Regional Marketing and Sales Teams.

• Significant experience with both local and global projects
• Strong technical skills in Ecommerce and Search
• Ability to set goals, manage multiple projects and priorities
• Excellent communication and presentation skills (oral and written)
• Ability to build strong relationships across internal departments and external partners
• Experience leading transformational projects
• Experience working with agencies
• Data measurement and insights expertise

• Lead our 'Connected Commerce' model and best practices, including Perfect Shelf, Retail Media, Social Commerce, and Innovation Pipeline across all distribution outlets such as Marketplaces, Grocery, QComm, and Direct channels
• Define and maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social, and future innovations, supporting website recommendations
• Oversee the development and implementation of a new digital content workflow, integrating AI-enabled tools, in partnership with The Kitchen
• Support the selection and requirements for global dComm & Search platforms that support multi-region scalability, localization, and multi-currency needs, in partnership with the Global Digital Team
• Lead 'Always On' performance monitoring, including KPIs, dashboards, and optimization guidelines, ensuring regional compliance with best practices
• Partner with regions on website UX to optimize content and search
• Serve as the primary escalation point for regional dComm and search teams, providing strategic guidance on complex issues
• Create and maintain a centralized dComm & Search knowledge base accessible to all regions
• Develop and nurture key partner relationships with platforms like Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, in collaboration with Sales and Marketing teams

• Lead and collaborate within the cross-functional Digital Demand Leadership team
• Influence and build strong relationships across diverse teams
• Coordinate closely with Regional Marketing and Sales, as well as Global Digital and Marketing teams
• Drive digital transformation initiatives across the food business, enabled by data and analytics

• Work with diverse, talented associates guided by the Five Principles
• Join a purpose-driven company committed to building a better tomorrow
• Access to top-tier learning and development resources, including Mars University
• Competitive salary and benefits, including a bonus