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Global Customer Support Leader - AI-Driven Transformation

Posted 2 days 11 hours ago by Ingenico

Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description

Ingenico seeks a visionary Head of Global Customer Support to transform its worldwide support organization. You will lead a hybrid, London-based team, shaping strategy, governance, and AI-driven capabilities to deliver exceptional customer experiences.

You will build high-performing international teams, drive customer satisfaction, and partner with Product and Engineering to resolve issues at scale. This role demands strong stakeholder leadership and a passion for continuous improvement.

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