Global CS Operations Leader - Multi-Country & AI-Driven

One4All is seeking a Customer Service Operations Manager to lead the operational delivery of customer service in Swords. The role involves managing in-house and outsourced teams across multiple countries, ensuring high quality and compliance in customer support. The ideal candidate will have proven leadership experience in customer service, a strong focus on performance and improvement, and a customer-first mindset. The position is hybrid with 2 days in the office weekly and offers numerous benefits, including private medical insurance and flexible working arrangements.