Global Account Manager

An award-winning international law firm is currently looking for a Global Account Manager to join their team in London. This role involves developing individual client strategies and collaborating with the wider business services teams on implementation and performance management. The position reports directly to the Global Head of Strategic Accounts.

Responsibilities:

• Driving client understanding, strategy development, and implementation across the allocated accounts
• Coaching the Client Relationship Teams on client engagement activities
• Developing and maintaining strong client relationships
• Utilizing internal and external resources to uncover client insights and identify opportunities
• Maintaining awareness of client offerings, campaigns, and initiatives, and collaborating with client teams
• Staying informed about sector developments and contributing to go-to-market strategies
• Monitoring performance through regular internal and external reporting to ensure visibility and achievement of KPIs
• Preparing client-specific proposals and meeting materials

Candidate Requirements:

• Experience in a client-facing role
• Experience managing personal and key client relationships
• Broad commercial understanding of professional services organizations, preferably law firms
• Experience conducting client reviews and leveraging insights for strategy development

Please Note: Due to the sectors we operate in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a relevant high-profile Association or Agency will be considered. Applications outside these areas will not be accepted.

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