Global Account Director

Global Account Director - Location: UK (London) We are seeking an experienced and dynamic Global Account Director to join our REMS team. The ideal candidate will bring a wealth of experience in complex client relationship management, Facilities Management service delivery, and vendor coordination. This position demands strong team leadership and stakeholder management, strategic alignment, and financial acumen to drive account service delivery, growth and deliver superior client outcomes. Key Responsibilities: Client Relationship Management Manage the selection, onboarding, and performance of third-party vendors across the globe. Work with Sourcing & Procurement team to drive vendor partnership and performance. Negotiate and manage vendor contracts to ensure optimal service delivery and cost-effectiveness Implement a vendor scorecard system to regularly evaluate performance and drive continuous improvement Foster strong relationships with key vendors to drive innovation and service improvements Ensure vendors comply with all relevant regulations and company policies Develop and maintain comprehensive dashboards to track account performance across key metrics according to contractual requirements Utilize data analytics to identify trends, opportunities, and areas for improvement within accounts Prepare and present monthly, quarterly, and annual reports to both internal stakeholders and clients Leverage business intelligence tools to provide data-driven insights and recommendations Significant experience in corporate real estate services or related industry Proven track record in managing large, complex client accounts across multiple countries. Managing to contract and high commercial acumen. Strong understanding of the global real estate market, including local regulations, market trends, and cultural nuances Excellent leadership, communication, and negotiation skills, with the ability to influence at all levels of an organisation Demonstrated ability to drive business growth and manage P&L for accounts of £10M+ annual revenue Fluency in English; European languages are a strong advantage Proficiency in financial modeling, data analysis, and presentation software (e.g., Excel, PowerBI, Tableau) This position will be based between client sites and JLL local office with frequent travel required Candidates must have the right to work in the UK Competitive salary and benefits package, including performance-based bonuses and equity optionsIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .