German-Speaking Operations SME - Coaching & Policy

Teleperformance in Dublin is seeking an experienced German-speaking Subject Matter Expert (Operational SME) to join our on-site team. The role focuses on coaching, real-time support, and policy enforcement to maintain high standards of quality and adherence to client guidelines.

The candidate should be fluent in German and English with strong analytical abilities and at least 2 years of operations experience in a shared services or BPO setting. An excellent growth path and benefits are offered.