German Speaking Customer Service Administrator

German Speaking Customer Service Administrator

• Location: Liverpool / Hybrid (2 days from home)
• Salary: £27,256
• Contract: Full time, Permanent
• Hours: Monday to Friday, 35 hours per week (8am - 4pm or 10am - 6pm)

My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in South Liverpool.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with customers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is £27,256 per annum.

Job Description

• To accurately record orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.
• Update spreadsheets as and when required.

Person Specification

• Strong communicator who's fluent in German
• Previous experience in Client Support, Customer Service, Administration, Retail, Hospitality etc.
• Organised and professional

Benefits of the role

• Competitive Salary
• Monday to Friday (no weekends)
• Free onsite parking
• Learning & development opportunities

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