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German-Speaking Customer Experience Specialist (Automotive)

Posted 9 hours 12 minutes ago by Ttecjobs

Permanent
Full Time
Motoring & Automotive Jobs
Essex, Basildon, United Kingdom, SS131
Job Description

Percepta is seeking a Native German-speaking Customer Experience Specialist to deliver exceptional support for a global automotive brand. You will be the primary German-speaking contact, providing accurate information, timely issue resolution, and exceptional service across phone, email, and live chat.

You will liaise with Sales, Technical Support, Warranty, and Dealership teams, using CRM tools to document interactions and maintain high customer satisfaction.

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