General Practice Admin Support Officer

This is a great opportunity to take on a diverse and dynamic role within the NHS as a General Practice Admin support Officer you will help support all levels of the administration team and reception team, when required to do so.

Main duties of the job

The successful candidate will play a key role in keeping the surgery running smoothly and support both staff and patients by handling day-to-day administrative tasks, managing records and ensuring efficient communication within the practice.

You will be working with an experienced and friendly team and will be offered full support and training, where needed.

Please note that you will be expected to work across two sites when required.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification Knowledge

• Proficient in the use of IT e.g. MS Office Outlook, Excel working with spread sheets and databases
• Understanding of data protection and confidentiality principles

Experience

• Confident in taking and making phone calls
• Ability to prioritise a variety of tasks
• Experience of Emis System
• Experience of working in a GP practice
• Knowledge of the IGPR System.

Qualifications

• Achieved good general level of education GCSE in Maths and English (A -C) or equivalent

Communication Skill

• Able to communicate clearly and professionally in both written and verbal format.
• Ability to deal confidently with phone, email and face -to-face enquiries.
• Good interpersonal skills and ability to build positive working relationships
• Ability to handle sensitive or confidential information appropriately.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary

£25,760 to £27,476 a yearPro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

-

Job locations

High Oak Surgery

Brierley Hill Health and Social Care Centre