General Day Surgery Unit/SAU/Endoscopy/Pre-Op Assessment Receptionist

General Day Surgery Unit/SAU/Endoscopy/Pre-Op Assessment Receptionist Band 2

Main area Admin Grade Band 2 Contract 12 months (Fixed Term) Hours Part time - 22.5 hours per week (Working Days: Monday to Friday - Flexible hours to meet the opening times of the department (07:00 - 19:00 Job ref 229-SUR A

Site Hereford County Hospital Town Hereford Salary £25,272 Per Annum, Pro Rata Salary period Yearly Closing 11/11/:59

Job overview

We are looking for a friendly and flexible individual to join our General Day Surgery Unit, Endoscopy, Surgical Admissions Unit and Pre-Op Assessment team on a part time basis.

This position combines the roles of running a busy and productive reception with managing the administrative duties in preparing for the following day's admissions.

A positive attitude, good organisation skills and attention to detail are essential to work with our dynamic team, who are dedicated to providing the best possible service and care to our patients.

Main duties of the job

Working as part of a team to provide clerical support to all areas of the General Day Surgery Unit, Surgical Admissions Unit and Pre-Op Assessment. As a receptionist; to provide a warm and helpful welcome for all patients and visitors arriving at the Unit.

The post holder will be required to work a shift pattern encompassing the unit's opening times. There will be times when the post holder will be asked to rotate throughout the clerical roles within the Theatres & Anaesthetic Directorate.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time all the time.

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view 'supporting documents' linked to this vacancy.

Person specification Education & Qualifications

• Basic Standard of Education

Skills, Knowledge & Abilities

• Ability to be able to communicate effectively both verbally and in writing with a range of people to include good telephone manner and listening skills.
• Good administrative and clerical skills
• Computer literate to include typing skills

Experience

• Previous administrative/clerical experience or equivalent
• Dealing with the public

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.